Quality Policy

09/02/2024

SERVICIO INTEGRAL A INFRAESTRUCTURAS ENERGETICAS, S.L. (SIIE) develops the activities of:

Marketing service and operation of the Wattwin platform 

Wattwin Platform Customization Service

Engineering/ BPO Services 

SIIE's policy is to achieve maximum customer satisfaction, ensuring the quality of its services and information security.Through the management system, according to ISO 9001 standards, we establish the following commitments:

  • Commitment to comply with applicable requirements, including legal requirements. 
  • With the context analysis carried out and based on defined strategic lines, the company's objectives have been determined and disseminated at all levels of our structure. 
  • To implement the Quality indicators, as well as to monitor their progress level, so that we can know and ensure the product and the quality level desired by our customer. 
  • Ensure that working conditions are optimal by evaluating the risks that may occur in the processes, eliminating them as far as possible and reducing those evaluated. 
  • To develop continuous training programs aimed at improving the qualification of our employees, thus involving all personnel in the achievement of all the objectives set forth in this document.
  • Commitment to the continuous improvement of the management system implemented in the company. 
  • Encourage and achieve a motivating environment for all members of the company. 
  • Management makes this policy accessible and available to its customers, all employees, suppliers and stakeholders. 
  • The Policy is kept up to date through periodic reviews, coinciding with management reviews of the system, in order to take into account changes in environmental conditions and information received. In this sense, the management provides and will provide all the human, technical and economic means necessary to achieve the objectives and goals that are established programmatically and periodically.

Product

Designs, sells, installs and manages self-consumption and electrification project management software.

Marketing

Capture and qualify your leads through rich forms and from multiple channels.

Sales

Manage your own sales processes with powerful technical design and quoting tools.

Installation and services

Manage your technical and engineering services to automate and streamline your facility's processes.

Post - Sale

Manage your after-sales services by planning your support and maintenance tasks for your customers.

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